Keyword Category Manager
Manage keyword categories used to classify reviews for auto-replies.
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Category deleted successfully.
Bulk Upload (CSV)
Required: category_label. Optional: category_key, keywords, status (1 active / 0 inactive). Existing rows update by category_key.
| ID | Label | Keywords | Status | Actions |
|---|---|---|---|---|
| 3 | Product Feedback | excellent laptops, nice product, very good product, amazing product, good laptop, satisfactory purchase, worth it purchase, perfect condition, smooth delivery, latest laptops, product quality good, original battery, store collection good, variety available, gaming purchase good, product quality issue, bad product, poor product, average product, not working, malfunction, defect, defective, damaged, low performance, performance issue, heating issue, broken, faulty, dissatisfaction, not satisfied, not as described, missing features, not worth it, disappointing product, bad build quality, poor durability, unreliable product, laptop, product, products, laptops | ● Active |
|
| 4 | Service Related | amazing service, good service, smooth experience, problem solved quickly, fast assessment, rectification, supportive service, helpful guidance, quick response, fast service, best service, customer care good, timely delivery, reliable service, after-sales support, warranty support missing, no response, unresponsive, slow service, late installation, service negligence | ● Active |
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CSV Format Guide
Recommended headers: category_key, category_label, keywords, status. If category_key is missing, it will be generated from the label.
| category_key | category_label | keywords | status |
|---|---|---|---|
| only_rating | Only Rating | (blank allowed) | 1 |
| pricing_related | Pricing Related | price,pricing,costly | 1 |