Keyword Category Manager
Manage keyword categories used to classify reviews for auto-replies.
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Category deleted successfully.
Bulk Upload (CSV)
Required: category_label. Optional: category_key, keywords, status (1 active / 0 inactive). Existing rows update by category_key.
| ID | Label | Keywords | Status | Actions |
|---|---|---|---|---|
| 4 | Service Related | amazing service, good service, smooth experience, problem solved quickly, fast assessment, rectification, supportive service, helpful guidance, quick response, fast service, best service, customer care good, timely delivery, reliable service, after-sales support, warranty support missing, no response, unresponsive, slow service, late installation, service negligence | ● Active |
|
CSV Format Guide
Recommended headers: category_key, category_label, keywords, status. If category_key is missing, it will be generated from the label.
| category_key | category_label | keywords | status |
|---|---|---|---|
| only_rating | Only Rating | (blank allowed) | 1 |
| pricing_related | Pricing Related | price,pricing,costly | 1 |